We write today representing the people of the Australia in relation to the
subject of pay television, especially with regards to Foxtel/Austar digital. A
number of outsanding issues are still not being dealt with by Foxtel/Austar or
the government that have an affect country wide. We the people of the country
believe that the government is not doing anything in relation to this matter as
they are collecting a large amount of tax from Foxtel/Austar and the fact they
are part owners. About 70% of people tell us they got Foxtel/Austar to avoid the
advertisements on free to air TV 10% have no choice as they can't get any
reception and the other 20% got it for the kids to watch. We the people of
Australia are sick of paying approximately $270 MILLION a month to Foxtel/Austar
to see 25-35% of our money used up by advertisements. Compare this to the
internet you get ads with your game / service you get the free use or you get ad
free game / service you must pay. So here is a good idea make Foxtel/Austar take
the ads out WHICH WE ALL GOT THE SERVICE FOR IN THE FIRST PLACE or make it free
if not at least cheaper, see point 3. Something seriously needs to be done
to reduce the impact this industry has on the consumer across Australia as you
will see below they are plying false and misleading statements. To top this off
they are charging over 6 times the amount the $25 a month for 300 channels
Americans pay for cable TV & internet combined, Australia is charged $200
approximately, for 45 channels & internet. Astra the supposed governing
authority of pay television is not doing the job correctly to allow this kind of
conduct and we believe they should also be investigated. This is due to the fact
that all they seem to be is an anti piracy type deterrent that pops it's head up
each December - January and occasionally over censor programs. 1.
Think back to 2003, when Foxtel/Austar asked you if you wanted to watch what
you want when you want people were encouraged to switch to Foxtel/Austar digital
to be able to turn on the box & watch what you want when you wanted. This is an
absolutely false statement, as Foxtel/Austar did not say that you need another
different box plus pay another installation fee to get this service to enable
you to watch what you want when you want, via the Foxtel IQ until around July,
August 2003. It is noted the IQ service is only available to limited people in
areas. 2.
The following comment regularly shown on Foxtel/Austar is an absolute slap in
the face to all of us who PAY our hard earned cash approximately $270
MILLION a month to Foxtel/Austar to get the service. That statement is
"this program was brought to you by ANZ or Soul or Windows vista,
Volkswagen, Wendy's,
etc." Proof has been given so: Why is Foxtel/Austar double dipping still
charging for the same service twice. 3.
Pricing it is rather ludicrous to pay $4 a day for an average of
approximately 5 hours of television, when you consider that an average day to
power the whole house costs around $1 - $2 for a 24 hour supply. For virtually
the exact same 35 channels Austar was charging $49, 6 years ago and at that time
Austar claimed it was digital television.
Foxtel/Austar charge whether or not they supply a working service numerous
reports of faulty service have fallen on deaf ears. At times there are faults
with goods or services which should not be charged or should be refunded
automatically. Foxtel/Austar does neither whether it is 1 street, a town or
nationwide these blackouts can last from 10 minutes to 3 days. The cost of this
to us personally is $12 for 3 days, when it happened in QLD for 3 days we paid
$4.8 million for NO service. In closing one has to ponder is Foxtel/Austar
to big for even the boots of the government or are they paying enough in taxes
etc to get away with: False advertising misleading and deceptive conduct,
charging for non supply of service to the tune of over $4.8 million a year. We
the public are funding to the tune of $270 MILLION a month
the programs that are shown on Foxtel/Austar NOT THE ADVERTISERS.
Would the government or someone please wakeup and teach Foxtel/Austar a lesson
in a big way.
We wish to THANKYOU for your visit and hope you return soon.
YOUR NON PROFIT COMMUNITY ONLINE CENTRE
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